FAQs Categories

Pay securely with trusted options – your data is safe.

We use SSL-encrypted checkout to ensure all payments are secure. Choose from UPI, Credit/Debit Card, Net Banking, or COD (Cash on Delivery in select areas). Whether you’re buying herbal hair oils, kulambu masala powders, or instant mix products, your information is always protected, and help is just a click away.

 

What payment methods do you accept?

We accept UPI, debit/credit cards, net banking, and Cash on Delivery for eligible orders.

Is my payment information secure?

Yes, we use SSL encryption and secure payment gateways to protect your data.

Can I use Google Pay or PhonePe?

Yes, Google Pay, PhonePe, Paytm UPI, and Razorpay are supported for fast checkout.

Is there EMI or Buy Now Pay Later option?

Currently, we don’t offer EMI or BNPL, but may include it in the future.

How do I contact customer support?

You can reach us via WhatsApp, email, or phone. Visit our “Contact Us” page for all options.

 

What are your support hours?

We’re available Monday–Saturday, 10 AM to 7 PM (IST). WhatsApp queries will be responded to within 24 hours.

Can I bulk order for weddings or functions?

Yes! We offer customized bulk packs for gifting, wedding favors, and corporate orders. Reach out for quotes.

Do you support international payments?

Not at the moment. But we’re working on global shipping and payment options soon.

Is GST included in the price?

Yes, all our product prices are inclusive of GST, as we’re a registered Indian business.

Do you offer coupon codes or discounts?

Yes! Follow us on Instagram, YouTube, or WhatsApp to get updates on special offers, coupons, and launch discounts.